Service Coordinator II - PSH

Step Up • North Decatur, GA

53d • Onsite

About The Position

The Partners for Home Cooper Street Service Coordinator II
provides mental health services and care coordination to adults (18+ years of age) on-site at a PSH setting. We serve individuals who have been diagnosed with a mental illness, substance abuse and who have experienced chronic homelessness.
The Partners for Home Cooper Street Housing Program aims to provide linkages to resources including mental health services, housing, benefits, and is geared toward promoting wellness, mental health management and community integration to persons living in
a
permanent supported housing site in the community. The program provides 24/7 on call coverage to members to provide the highest quality of life in the least restrictive community setting possible. Our work at Step Up is guided by the principles of Housing First, Mental Health Recovery and Trauma Informed Care.

Requirements

• Knowledge of or experience with mainstream benefits and services, mental health diagnoses and level of functioning, EBP’s such as Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, Housing First, Harm Reduction, etc.
• Ability to work collaboratively with others and on a team.
• Initiative and solution focused practice.
• Uses good time management skills and resources to balance case load direct service and paperwork.
• Works within skills and scope of practice asking for support and training to improve abilities when needed.
• Ability to engage individuals in a meaningful manner which imbues trust enough to accept services offered.
• Understands and promotes safety first to self and team members.
• Master's degree in human services and license eligible.
• Must have experience working with mentally ill adults and those who have experienced chronic homelessness in a community setting.
• Case management experience is essential, also having the ability to chart patient progress to meet documentation requirements.
• Interview will involve a review of this ability.
• Must have the flexibility to be “on call” as part of rotating schedule.
• Candidate must have own transportation and current Georgia driver’s license and insurance.

Responsibilities

• Assess homeless adults for mental illness, co-occurring substance use and other health care needs in the community until linkage and services are accepted.
• Completes comprehensive initial and ongoing assessments for diagnosis and evaluation of level of functioning, support network, adequacy of living arrangements, financial status, physical health, level of self-care.
• Assist members in identifying needs, setting goals, establishing concrete objectives and developing a Coordinated Care Plan with a set timeframe from enrollment and annually.
• At PSH site, provides clinical therapeutic and case management individual and group services for adults with psychiatric disabilities to assist them in improving their current level of functioning in the community.
• Attend medical or mental health appointments with clients to advocate and ensure comprehensive care and case coordination occurs.
• Make home visits based on members’ service level to support independent living skills and subsidized housing certificates. Assist members with relevant skill-building and self-care to support independence and housing retention.
• Monitor for compliance, stability, and report any warning signs of decompensation and crisis.
• Actively outreach clients on caseload who have not been in contact and ensure engagement in services in their home.
• Provide therapeutic interventions needed: individual, group and crisis, to address symptoms as defined in the assessment and to improve level of functioning or develop insight to reduce defined distress or stressors.
• Attend all staff and community meetings as requested by Program Manager.
• Engage in all scheduled supervision with management to consult about caseload and discuss any pertinent issue related to consumer care and/or documentation.
• Complete all program-required paperwork such as ClientTrack and Welligent, within prescribed timeframes as outlined in SUOS documentation policy.
• Maintain member’s chart on EHR system by ensuring all relevant documents pertaining to client care have been scanned into attachments.
• Work cooperatively with other program staff including sharing responsibility for 24 hour on-call coverage.
• Perform all other duties as assigned.

Benefits

• Opportunities for growth and professional development.
• Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days).
• Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00
• 403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees