Permanent Supportive Housing (PSH) Case Manager II

Lutheran Social Services of Southern California•Long Beach, CA

About The Position

Lutheran Social Services of Southern California began in December 1944 when a group of Lutheran congregations in San Diego came together to discuss how to better assist families in need. They began discussing how to form a Welfare Commission. Their vision expanded when they came together with another group of Lutheran congregations in Los Angeles having the very same conversation. Lutheran Social Services of Southern California was officially incorporated in 1946 as a 501(c)(3) non-profit social service agency. The mission has stayed true to its earliest beginnings, to be a servant to those in need. Today LSSSC serves thousands of individuals and families throughout Southern California with over 45 programs/services at 18 locations. We are part of the Lutheran Services in America (LSA) network and strive to serve those in need with dignity and respect. Lutheran Social Services of Southern California’s Mission: Ignited by faith, we live out God’s love by embracing, equipping and empowering vulnerable individuals, families and communities toward self-sufficiency. Job Summary: Under the Supervision of the Area Director or designated Supervisor, the Case Manager is responsible for all case management activities associated with the designated program or programs assigned.

Requirements

High School diploma, or GED requires a minimum of 2 years of experience providing similar case management services
Bachelor’s degree in psychology, social work, or related field from an accredited college/university or 2 years’ equivalent experience in social services, homeless services, substance use, mental health and permanent supportive housing.
Must read, speak and write fluent English.
Must be able to communicate clearly and effectively with clients and staff.
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of Word Processing software and Spreadsheet software.

Responsibilities

Review the scope of work requirements for PSH program assigned by the Area Director or Supervisor.
Fulfill program or contract requirement as outlined in contract or as directed by Area Director or Supervisor.
Work directly with the Long Beach Continuum of Care and Coordinated Entry System for new participant matches. Coordinate with the individuals and verify the applicant’s eligibility for It’s A New Day, PSH.
Provide Match reports to the program supervisor as scheduled.
Attend staff meetings, Long Beach CoC meetings, case conferences, trainings and supervision appointments as scheduled.
Utilize the Long Beach HMIS System for all documentation and assist the supervisor with the monthly data quality report.
Monitor and Track charts monthly for service provision. Provide follow-up for those charts not in compliance.
Serve clients and community with empathy and awareness of appropriate boundaries.
Using evidence-based practices such as motivational interviewing, harm reduction, trauma-informed care, and housing first practices, provide case management services including but not limited to Intake, Assessment, Care planning, supportive services, linkage and consultation to resources in the community.
Follow all HIPAA rules for compliance.
Provide back-up for other staff as needed.
Other duties as assigned.