Service Coordinator - HVAC Material

Fluidics, Inc. • Philadelphia, PA

2d • Onsite

About The Position

Maintain clear and ongoing communication with Project Managers, Dispatchers, and other Employees related to materials/equipment in support of the service operation, including, but not limited to, researching and ordering parts from various HVAC vendors, reconcile of material shipments invoices against PO’s and track warranty returns.

Requirements

• Three to five years’ experience in a Customer Service within a Mechanical Contracting environment.
• Strong computer proficiencies: Micro Soft Office 365 Suite (Word, Excel, PowerPoint, Teams).
• Three to Five years’ experience utilizing a CMS operating system, Coins preferred.
• Excels at working with in a fast pace team environment.

Responsibilities

• Research and order parts from various HVAC Vendors
• Coordinate with Project Managers and Dispatchers the timely ordering and delivery of equipment and materials
• Log daily receipt of parts either in the shop, jobsite, or technician’s homes, and make sure they are scheduled in a timely manner
• Compare invoices against PO’s to ensure that pricing and quantities are correct
• Track warranty returns and make sure vendor paperwork requirements are completed as to not hold up receiving the warranty credit
• Provide assistance to Projects Managers on difficult subcontractors and vendors
• Continually solicit, replace, update, and qualify vendors, and suppliers to attain the best pricing
• Continually update vendor and subcontractor list
• Interface with accounting and vendors to clarify invoice problems
• Assist with turn in paperwork for National Accounts Team
• Assist National Accounts Team with material for PM’s
• Assist quote team with expediting larger bids by tracking down equipment, subs, and material
• Assist dispatch with answering phone calls from customers
• Assist dispatch with giving out PO#’s to all field technicians. Knowledge of Word, excel, and power point is required
• Keep track of shop tools

Benefits

• We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed