Service Contract Administrator - (B2)

Applied Materials • Chandler, AZ

1d • $64,000 - $88,000

About The Position

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
The Applied Global Services (AGS) revenue operation team is a global organization supporting service contract forecasting, quoting, booking and billing activities.
The team supports all commercial related activities including, but not limited to, deal structuring, contract creation, pricing, review and approval for offers, contract management and providing support to field sales for quoting purposes. Ensures deals are structured and processed efficiently and align to company policies. Reviews, interprets and confirms contract terms and conditions; works closely with finance and legal teams to ensure all contracts are accurate. Verifies compliance with internal policies (and external regulations). Responsible for the handling of day-to-day queries from groups including, sales, sales development, account management, Field Service Operation, Service Business Unit, Pricing and Finance teams using quoting tools and/or CRM system. May support sales enablement group. Resolves problems through research, consulting with internal support teams, to identify the appropriate tools for success. Plans and implements projects that support the AGS (Applied Global Services) organization.
This is an individual contributor role.

Requirements

• Proficiency in MS Office, specifically Excel including a working knowledge of pivot tables.
• Strong communication skills, proficient in written and oral English
• Attention to detail, ability to achieve thoroughness and accuracy
• Analytic skills, knowledge of Tableau is desirable
• Knowledge of SAP is desirable
• Understanding of legal contracts, basic legal terminology is desirable
• Comfortable working with numbers and data / Strong math skill is desirable
• Solves a range of straightforward problems
• Analyzes possible solutions using standard procedures
• Successful management of multiple tasks and prioritization

Responsibilities

• Service contract opportunity creation and forecast maintenance
• Service contract quote creation, audit compliant CBC (Clean Booking Checklist) completion, and contract booking
• Contract maintenance (ex. amending contracts for scope changes, executing idling requests, adjusting for changes in tool start/end dates, etc.)
• Support billing and revenue recognition for booked contracts
• Develop knowledge and understanding of service product offerings
• Support of Internal & External Audit with provision of required documentation
• Support projects through regional testing, attend workshops, assist in writing documentation
• Participates in additional duties, like Audit or Training committees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed