Service Cloud Software Developer

Anduril Industries•Costa Mesa, CA

About The Position

We are looking for a Service Cloud Software Developer to join our team as we build out a robust suite of products and functionality to help our rapidly growing Growth, Business Development, Legal, Investor Relations, Deployment Operations, and other teams who all use Salesforce as their “home base”. If you are passionate about build in Salesforce and want to join the most mission-oriented and passionate group of coworkers you’ll ever meet, this job is for you!

Requirements

6 - 8 years of total IT experience with at least 5+ years of Salesforce platform development experience
Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
Strong Salesforce customization and configuration experience, preferably in Sales Cloud. Experience in Government Cloud a preferred.
Hands on development experience using Salesforce configuration and customizations including Apex, Triggers, Scheduled and Batch classes, Formulas, Flow, Approval Processes, Validation and Assignment Rules etc.
Development experience in UI technologies like Bootstrap, Lightening Design System (LDS), Lightening Components Development, jQuery, JavaScript, HTML/CSS
Strong foundation in Object-Oriented Programming (OOP) principles.
Proven experience with CI/CD version control systems, including GitHub
Experience with FFLIB (Apex Common Framework).
Strong debugging and performance optimization skills in Salesforce environments.
Proven integration experience using integration techniques - REST, SOAP APIs, oAuth and SSO
Experienced in Standard/Custom Object creation and relationships
Excellent analytical and problem-solving skills with keen attention to detail.
Knowledge of software development lifecycle and DevOps tools (i.e.; JIRA, Salesforce DX, Salesforce CLI, etc.)
A thorough understanding of Continuous Integration/Continuous Delivery/Deployment and tools such as GitHub actions.
Proven ability to assess the impact of new requirements on SFDC and all upstream and downstream applications, flows and processes.
Strong communication and interpersonal skills to effectively collaborate with diverse teams - including stakeholders and end users.
Must be eligible to obtain and maintain a U.S. TS clearance

Nice To Haves

Strong preference for Salesforce developer certifications - Certified Platform Developer I, and Certified Platform Developer II.
Experience, or familiarity, with Agentforce
Strong Salesforce customization and configuration experience in Service Cloud
Aerospace and Defense industry experience
AWS experience
Bonus points for experience with Communities/Experience Cloud, CRMA tools and methodologies (CRM Analytics - formerly known as Tableau CRM, Einstein Analytics).

Responsibilities

Partner with the Salesforce Service Cloud Product Manager to ensure that the Salesforce Service Cloud platform implementation is fully aligned with business objectives by maximizing the platforms capabilities and partnering with the technical architect to design and build scalable solutions.
Design and customize Salesforce solutions on Salesforce Service Cloud (GovCloud version), ensuring they align with industry best practices and meet the organization's objectives.
Collaborate with developers to implement custom solutions when necessary, ensuring scalability and maintainability as needed between Service Cloud and GovCloud CRM.
Develop and maintain technical documentation, including system architecture, configurations, and customizations.
Automate business processes using Salesforce automation tools such as Formulas, Flow Builder, Assignment Rules, Validation Rules, Approval Processes, Email and Slack alerts.
Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth, SSO.
Partner with internal integration teams as required when Salesforce needs to consume or push data to other internal downstream platforms (i.e.; ERP, CRM, CLM)
Migrate changes from development/testing environments to production and conduct required smoke testing as needed.
Provide support to end-users, fostering a culture of self-sufficiency and user adoption.
Adhere to defined coding standards, maintain code documentation and develop well-structured, maintainable/scalable and easy to understand code.
Determine when Apex code is needed to meet a capability end goal, always striving to seek out low code/no code options when realistic.
Perform data updates / migration using Data Loader as needed.
Interface with the Salesforce data backup and recovery tool as needed.
Stay current with new Salesforce technologies, platform enhancements, releases, industry trends, implement best practices and engaging in regular Salesforce release readiness activities.

Benefits

Healthcare Benefits
US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.
UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.
IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.
Additional Benefits
Income Protection: Anduril covers life and disability insurance for all employees.
Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.
Professional Development: Annual reimbursement for professional development
Commuter Benefits: Company-funded commuter benefits based on your region.
Relocation Assistance: Available depending on role eligibility.
Retirement Savings Plan
US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.
UK & IE Roles: Pension plan with employer match.
AUS Roles: Superannuation plan.