Service Certified Banker Level 4

South Central Bank Of KY•Bowling Green, KY

About The Position

South Central Bank, Inc., is seeking a qualified candidates for the position of Full-Time Level 4 Service Certified Banker in the Bowling Green Market. The position of S.C.B. Level 4 is responsible for providing exceptional customer service to South Central Bank customers and future customers by being knowledgeable on all bank products and services. Interpersonal skills are imperative. The S.C.B. Level 4 is responsible for performing a variety of functions in a timely manner related to all phases of customer service, teller servicing, and new accounts. Routinely handles customer questions, inquiries, or problems regarding product, services, or accounts. Supervises full time and part time S.C.B. Level 1-3 within the office. Must encourage an atmosphere of continuous training and support teamwork. Performs performance reviews and employee interviews along with S.C.B. Level 3. Attends mandatory S.C.B. and staff meetings. Follows policies and procedures as mandated by SCB. Required to work Saturdays as scheduled.

Requirements

High School Diploma/GED, or equivalent
Experience with cash handling
Excellent customer service skills
Willingness to work as a team player
Teller experience

Responsibilities

Providing exceptional customer service to South Central Bank customers and future customers by being knowledgeable on all bank products and services.
Performing a variety of functions in a timely manner related to all phases of customer service, teller servicing, and new accounts.
Handling customer questions, inquiries, or problems regarding product, services, or accounts.
Supervising full time and part time S.C.B. Level 1-3 within the office.
Encouraging an atmosphere of continuous training and support teamwork.
Performing performance reviews and employee interviews along with S.C.B. Level 3.
Attending mandatory S.C.B. and staff meetings.
Following policies and procedures as mandated by SCB.
Working Saturdays as scheduled.