Service Center Supervisor

National Security Agency-posted 9 months ago

Full-time • Mid Level

Dothan, AL

National Security and International Affairs

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Matthews International is seeking a Service Center Supervisor for our Dothan, AL Service Center. This Supervisor will be responsible for the Day to day operation of a distribution center including customer service, inventory control, and maintenance of the Equipment and delivery of company products to external customers. This is a full time, first shift position. Matthews International is a world wide leader in casket manufacturing, providing the highest quality wood, metal and cremation caskets and other products to our funeral home customers. Matthews International offers a Competitive Starting Rate plus full benefits starting day one which includes: Medical, Dental, Vision, Near site clinic, Opportunities for Annual Bonuses, Flexible Saving Account (FSA), short and long term disability (after 90 days), life insurance, earned time off (starts accruing immediately), 401(k) retirement plan with company match and employee stock purchase plan.

Plans and schedules receipt and delivery of distribution center products.
Performs routine quality inspections of incoming product and reports quality issues.
Handles day to day execution of inventory processes for numerous items across different SKU's.
Supervises the daily work schedules of picking, staging and loading outgoing shipments of product.
Executes the delivery of any expedited shipments on an emergency basis.
Measures, monitors and reports operations performance and efficiency metrics.
Directs and guides the day to day operations staff including warehouse/driver positions.
Oversees and/or performs SAP transactions. Will train as needed.
Executes continuous improvement programs using Lean principles.
Utilizes the Matthews Management System in DC Operations.
Leads employee training.
Operates delivery vehicles and makes deliveries (approximately 25% of the time).
Additional duties as assigned.

4+ years of previous service center experience; or equivalent combination of education and experience.
Basic degree of proficiency in MS Office Suite, Outlook & Internet applications.
Basic verbal and written communication skills (including analysis, interpretation, & reasoning).
Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
Self-motivated with critical attention to detail, deadlines and reporting.
Ability to work overtime as necessary.
Must have current driver's license, clean driving record.

Medical, Dental & Vision: Enjoy peace of mind with our comprehensive benefits package, including an employer HSA (Health Savings Account) contribution.
Earned Time Off: Recharge and rejuvenate with earned time off to spend on your terms.
Paid Holidays: Celebrate special moments and create lasting memories with paid holidays.
Floating Holidays: We value your flexibility, and we offer floating holidays to suit your schedule.
Financial Perks: 401(k) program, complemented by a company match, as well as an Employee Stock Purchase Program.
Education Perks: We believe in your continued growth and offer educational assistance to support your professional development.
Dependent Scholarship Opportunities: We care about your family's future, which is why we provide opportunities for your dependents to pursue their educational dreams.

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