Service Center Manager

AFC Industries•West Chester Township, OH

5h•$75,000 - $95,000•Onsite

About The Position

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products. We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency. We are A Company Culture Devoted to Innovation & Improvement AFC provides localized expertise to customers in particular industries and geographies. We don’t have a traditional hierarchical management structure where everyone simply “reports up.” Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization. Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style. Service Center Manager (Within Distribution Center) This role will report to the Group Vice President

Requirements

Minimum of five years of operations/order management experience in a supervisory capacity.
Minimum of five years of experience with VMI, Kanban or other inventory systems requiring a triggered replenishment from a warehouse infrastructure.
A working knowledge of inventory management (APICS certification a plus)
Knowledge of ERP systems and processes.

Nice To Haves

Experience with fasteners and fastener quality standards strongly preferred.

Responsibilities

Manage the Operations, Logistics, and Program Management activities associated with the assigned Customer Programs (VMI) to ensure on-time and accurate delivery of products.
Ensure Customer programs meet expectations through customer engagement, audits, and routine maintenance of bins and racks.
Coordinate with Customers, Sales, Distribution Center, and Supply Chain to ensure that optimal Service center and program inventory levels are maintained for program customers. Including adjusting DC min/max, program bin quantity, and replenishment schedule.
Provide leadership to the Service Center associates to implement best practices, improve efficiencies, and facilitate operational continuous improvement projects.
Monitor & facilitate customer priorities associated with the dock-dock & discrete orders being shipped from DC.
Support Account Managers in addressing failure modes associated with dock-dock, discrete and VMI orders.
Work with DC management team to prioritize product movement.
Work with the Regional management team to ensure alignment with corporate objectives.
Support operations projects such as customer launches and program implementations
Responsible for delivery vehicle maintenance, repairs, and compliance.
Other duties as required.