Service Center Manager

Valvoline Inc. • Lawton, OK

51d

About The Position

As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also be responsible for your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.

Requirements

• You are friendly and willing to work as part of customer-focused team
• Have effective interpersonal, oral communication skills
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
• Knowledge of cash handling, facility and safety control policies and practices
• Reliable transportation to and from work
• Ability to occasionally lift up to 50 pounds
• Be able to stand for extended periods of time and climb stairs
• Have full mobility and are able to twist, stoop and bend
• High school diploma or equivalent
• 2 years managerial/supervisory experience in the quick lube/automotive business is required

Responsibilities

• The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met
• Responsible for inventory, labor management and financial performance of the service center
• Mentor, lead and train the team to optimize their development
• Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
• Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
• Provide superior customer service leadership
• Build trust and win repeat, loyal customers

Benefits

• Competitive pay & flexible work schedule
• On-the-job training
• Paid bi-weekly As a Service Center Manager, you will blend technical and management skills to lead, develop and train
• Company provided uniforms and tools
• We promote from within- a commitment we are passionate about
• No late evenings
• Paid time off and holidays
• Medical, dental, and vision.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Repair and Maintenance
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees