Service Center Agent
About The Position
Are you ready to be the voice of our company and provide top-notch customer service with a smile? We are looking for energetic and enthusiastic individuals to join our dynamic call center team! ABOUT US: Beacon Credit Union is a leading financial institution is "Dedicated to Our Member's Financial Success" by providing exceptional service and innovative banking solutions. NOW HIRING! Service Center Agent We're looking for vibrant Service Center Agents to be the heartbeat of our call center! Dive into a role where every call is an opportunity to connect and make someone's day brighter. With us, you'll enjoy the thrill of solving puzzles with your top-notch problem-solving skills and guide customers through their queries like a pro. Perks of the Job: Say goodbye to monotonous workdays with our dynamic environment that keeps you on your toes. Creating smiles with every call. Learning and growing in a dynamic work environment. We believe in nurturing your growth, offering extensive training and coaching to help you climb the ladder to success. And it doesn't stop there. . . We're not just a call center; we're a launchpad for your career. So, if you're someone who loves a challenge, craves variety, and thrives in a social, high-energy setting, let's talk. Join us and be part of a community that values your contribution and rewards your excellence. Ready to answer the call? Apply now and let's reach new heights together! EOE m/v/f/d Beacon Credit Union is an EEO Employer - M/F/Disability/Protected Veteran Status
Requirements
- Education equivalent to a High School Degree or High School Diploma.
- Strong sales and member service skills
- Call Center experience required.
Nice To Haves
- Banking/Credit Union experience a plus.
Benefits
- Positive and supportive team culture
- Competitive salary and benefits package and incentives
- Generous PTO and 11 Paid Holidays
- Ability to earn additional PTO through volunteer opportunities
- Employee discounts on loans and banking products
- 401(k) Employer Match and Profit-sharing potential
- 100% Bank Paid Long-Term Disability, Short-Term Disability and Life Insurance
- Learning and growing in a dynamic work environment
- First class - Orientation and Training that showcases our mission and customer service standards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
