Service Cashier

Sterling Automotive Group • Lafayette, LA

34d

About The Position

Sterling KIA of Lafayette, LA is seeking a Service Department Cashier to join our team!
As a Service and Parts Cashier, you will be the final point of contact for customers during their service experience. You’ll process payments, ensure customer satisfaction, and maintain a professional and welcoming environment. This is a versatile position that is cross trained to assist the Service and Parts Departments with the completion of various daily tasks.

Requirements

• Previous cashier or customer service experience preferred, ideally in an automotive or retail environment
• Strong interpersonal and communication skills
• Proficiency in basic math and handling monetary transactions
• Familiarity with dealership management systems (preferred but not required; training provided).
• Ability to multitask and remain organized in a fast-paced environment
• Positive attitude and commitment to providing excellent customer service
• High school diploma or equivalent is required
• Must be willing to submit to pre-employment background check & drug screen
• Must have a valid driver's license with a clean driving record, and be at least 18 years of age

Nice To Haves

• Previous cashier or customer service experience preferred, ideally in an automotive or retail environment
• Familiarity with dealership management systems (preferred but not required; training provided).

Responsibilities

• Greet customers in a friendly and professional manner
• Process payments accurately, including cash, credit card, and check transactions
• Provide clear explanations of invoices and services performed
• Answer customer inquiries or direct them to the appropriate department
• Maintain and balance cash drawer and receipts
• Answer and direct calls appropriately using a multi-line phone system
• Serve as a backup for our main receptionist as needed
• Assist with administrative tasks, including filing, data entry, and appointment scheduling
• Collaborate with service advisors, technicians, and other team members to ensure smooth operations
• Uphold dealership standards for customer service and professionalism

Benefits

• Medical, Dental, Vision, & Disability Insurance
• 401(k) with employer matching
• Company-paid Life Insurance
• Paid Holidays, Vacation, and Sick time
• Employee vehicle pricing and discounts on products & services
• Long-term job security with a growing company
• Referral bonus programs
• Family-owned and operated
• Career Progression with paid ongoing training
• Professional work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees