Service Business Development Representative

The Patrick Dealer Group • Schaumburg, IL

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About The Position

Business Development Representative – Service BDC The Patrick Dealer Group – Schaumburg, IL The Patrick Dealer Group is one of Chicago’s largest and oldest automotive groups, representing eight franchises and serving the community for over 100 years. We are seeking a fulltime Business Development Representative to support our service teams. Medical , Dental, Vision, PTO, Disability & Life Insurance, FSA, 401k with match, employee referral program, and employee discounts.

Requirements

• Valid driver’s license with clean record (3+ years)
• Willing to complete background check and drug screen
• Ability to sit and work at a computer for extended periods
• 19 years of age or older

Nice To Haves

• Call center or telemarketing experience preferred
• Strong verbal/written communication and customer service skills
• Organized, selfmotivated, able to multitask
• Comfortable working independently and in a team
• Proficient with Microsoft Word, CRM systems, and data entry

Responsibilities

• Answer inbound calls and schedule service appointments
• Make outbound calls to generate and confirm appointments
• Follow up with customers and reschedule missed appointments
• Send followup emails and respond to website inquiries
• Communicate with customers via phone, email, and text

Benefits

• Medical
• Dental
• Vision
• PTO
• Disability & Life Insurance
• FSA
• 401k with match
• employee referral program
• employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed