Service Business Development Representative

The Patrick Dealer GroupSchaumburg, IL
9d

About The Position

Business Development Representative – Service BDC The Patrick Dealer Group – Schaumburg, IL The Patrick Dealer Group is one of Chicago’s largest and oldest automotive groups, representing eight franchises and serving the community for over 100 years. We are seeking a fulltime Business Development Representative to support our service teams. Medical , Dental, Vision, PTO, Disability & Life Insurance, FSA, 401k with match, employee referral program, and employee discounts.

Requirements

  • Valid driver’s license with clean record (3+ years)
  • Willing to complete background check and drug screen
  • Ability to sit and work at a computer for extended periods
  • 19 years of age or older

Nice To Haves

  • Call center or telemarketing experience preferred
  • Strong verbal/written communication and customer service skills
  • Organized, selfmotivated, able to multitask
  • Comfortable working independently and in a team
  • Proficient with Microsoft Word, CRM systems, and data entry

Responsibilities

  • Answer inbound calls and schedule service appointments
  • Make outbound calls to generate and confirm appointments
  • Follow up with customers and reschedule missed appointments
  • Send followup emails and respond to website inquiries
  • Communicate with customers via phone, email, and text

Benefits

  • Medical
  • Dental
  • Vision
  • PTO
  • Disability & Life Insurance
  • FSA
  • 401k with match
  • employee referral program
  • employee discounts
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