Service BDC Representative - Ron Tonkin Toyota

Ron Tonkin Toyota • Portland, OR

2d • $20 - $28

About The Position

Ron Tonkin Toyota is one of the fastest-growing dealerships in the Greater Portland Area. With business booming, we are interested in adding a motivated Service BDC Representative to our Service Team. Our Service BDC Representatives play a key role on our team, acting as the face and voice of our Service Department. Your job would revolve heavily around providing exceptional customer service. The ideal candidate would have a bright personality and previous experience operating a phone system and computer.

Requirements

• Candidates must be 18 years or older with a clean driving record, valid driver's license, and able to pass a criminal background and drug screen.
• Professional appearance and behavior.
• Computer and phone literacy.
• Excellent phone etiquette and communication skills.

Nice To Haves

• Prior experience in either a Reception, Call Center, or BDC Representative Role is preferred.

Responsibilities

• Scheduling customers into our online system efficiently.
• Assisting customers with rental vehicle arrangements.
• Delivering world-class customer service in a fast-paced work environment.
• Proactive outbound service scheduling and follow-up.
• Answering service calls and managing email correspondence.

Benefits

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed