Service BDC Representative - Ron Tonkin Toyota

Gee Automotive Companies•Portland, OR

3d•$20 - $28

About The Position

Ron Tonkin Toyota is one of the fastest-growing dealerships in the Greater Portland Area. With business booming, we are interested in adding a motivated Service BDC Representative to our Service Team. Our Service BDC Representatives play a key role on our team, acting as the face and voice of our Service Department. Your job would revolve heavily around providing exceptional customer service. The ideal candidate would have a bright personality and previous experience operating a phone system and computer.

Requirements

Candidates must be 18 years or older with a clean driving record, valid driver's license, and able to pass a criminal background and drug screen.
Professional appearance and behavior.
Computer and phone literacy.
Excellent phone etiquette and communication skills.

Nice To Haves

Prior experience in either a Reception, Call Center, or BDC Representative Role is preferred.

Responsibilities

Scheduling customers into our online system efficiently.
Assisting customers with rental vehicle arrangements.
Delivering world-class customer service in a fast-paced work environment.
Proactive outbound service scheduling and follow-up.
Answering service calls and managing email correspondence.

Benefits

Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles

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