Service Associate

Allied Signs • Vineyard, UT

25d • Onsite

About The Position

The Sign Service Technician is responsible for diagnosing, repairing, and maintaining a wide variety of commercial signage in the field. This role requires strong technical skills, problem-solving ability, and a customer-first mindset. Technicians serve as a key point of contact for clients while ensuring all work is completed safely, efficiently, and to Allied’s quality standards.

Requirements

• Experience in sign service, electrical work, or related maintenance/repair field preferred
• Strong troubleshooting and problem-solving skills in technical environments
• Working knowledge of electrical systems, wiring, and basic mechanical components
• Ability to operate tools and equipment safely in field conditions
• Strong customer service and communication skills
• Ability to work independently and manage time effectively in a mobile role
• Comfortable working outdoors in varying weather conditions and at heights if required
• High school diploma or equivalent required; technical training or certifications are a plus
• Valid driver’s license with a clean driving record

Responsibilities

• Perform service, maintenance, and repair on various types of commercial signage (illuminated and non-illuminated)
• Diagnose electrical, mechanical, and structural issues and implement effective solutions
• Troubleshoot sign failures, lighting issues, wiring, and control systems
• Complete field service calls in a timely and professional manner
• Communicate clearly with customers regarding service needs, findings, and recommendations
• Ensure all tools, equipment, and service vehicles are properly maintained and used safely
• Document service work, materials used, and job completion details accurately
• Follow all company safety protocols and OSHA guidelines
• Collaborate with internal teams (dispatch, production, and project management) as needed

Benefits

• 8 Paid Holidays
• 40 Hours of PTO (with additional PTO available based on tenure and policy)
• Company-Paid Life Insurance
• 401(k) with 25% Company Match
• Health/Dental/Vision Insurance via PeopleKeep ICHRA (flexible reimbursement for employee-selected plans)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED