Service Associate - Hikes Point

Stock Yards Bank & Trust • Louisville, KY

3d

About The Position

To actively supervise tellers at branch location to ensure: customer banking transactions are completed in a timely manner, sales opportunities are acted upon, and behavior is friendly and professional.

Requirements

• High School Diploma or GED Equivalent
• 6 months of teller experience
• Good written and verbal communication skills
• Proven decision-making ability
• Proven ability to supervise and work well with others
• Professional appearance and demeanor
• Must be dependable

Responsibilities

• Exemplify our 212 commitment to service
• Perform all duties of a Service Associate II
• Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions
• Supervise all Service Associate activities, including customer service efforts, balancing success, and maintenance of work areas
• Perform various branch level audits of cash and cash handling equipment
• Approve checks and deposits according to SYB check cashing and hold waiver policies
• Balance ATM
• Order and ship money to maintain proper inventory and fill coin and currency orders
• Participate in the interviewing process and hiring decisions
• Provide ongoing training, feedback and input to Office Manager on Service Associate performance reviews
• Participate in weekly team meetings
• Communicate procedural changes or update to the staff

Benefits

• 401(K) with a company match of up to 6%
• ESOP employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Cancer/Disease insurance
• Accident insurance
• Flexible Spending Accounts
• Flexible Savings Accounts
• Health Savings Accounts
• Bank paid Life/AD&D insurance
• Voluntary Life/AD&D insurance
• Bank paid Short-Term and Long-Term Disability insurance
• Employee Stock Purchase Plan
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees