Food Service Supervisor-Cherry Point

ServiceSource, Inc • Cherry Point, NC

2d • $20 • Onsite

About The Position

This position pays $20.20 per hour. This is a Mission Critical 365 days a year 24/7 operation, including nights until 2:00 am, weekends, and holidays. Even when the base is closed, our operation must remain open. Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. Job Summary Work under the direction of the Project Manager. Assist Project Manager in planning, creating processes and procedures, and customer service relations. Responsible for coaching and solving issues and concerns. Encourage and support employees to ensure they are meeting all company, Sodexo, and Marine standards. Hold daily huddles to go over toolboxes, drills, initiate training, safety, sanitation, and quality control programs. Ensure all employees meet and exceed contract requirements for QAE, customer service (5 Star), safety, cleaning, food serving, and sanitation. Perform duties as Project Manager in their absence. Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. Follow all Standard Operating Procedures, for Daily Operations. Follow-up with employees to ensure they are adhering to all food safety, sanitation, and customer service on serving lines and during meal periods. Work with employees to meet and exceed Sodexo 5-Star program daily. Perform daily inspection of food serving, proportions, line/area setup, and cleaning to meet contract and QAE requirements. Perform daily facility inspections and forward reports of deficiencies to the Project Manager. Routinely check HACCP logs for correct temperatures. Hold pre-service meeting with employees. Additional Responsibilities Notify supervisor immediately of malfunctioning, inoperative, unsafe, or hazardous equipment clean or used by contract personnel. Receive, document and relay all pertinent information to subordinate employees as related to job performance. Utilize available manpower to the fullest extent during peak hours and employee breaks. Assign employee breaks and replace absent employees for their particular shift. Order supplies. Keep facilities clean. Assist employees with mandatory trainings. Handle receipts for each shift. Write reports and recommendations as needed. Perform other responsibilities as assigned.

Requirements

• High school diploma or General Educational Development (GED) required.
• 1-3 years of supervising a minimum of 5-10 employees preferred.
• Must pass ServSafe accreditation within 30 days of hire.
• Ability to learn your team, set clear expectations, and follow up.
• Ability to motivate employees and resolve conflicts.
• Must have ability to manage time effectively, be nimble and work in a fast-paced environment.
• Sound decision-making skills.
• Excellent interpersonal skills; exceptional verbal and written communication skills.
• Excellent customer service skills in order to solve issues before they become problems and help create customer loyalty.
• Knowledgeable in the following areas: sanitation, conducting training, security.
• Ability to interact effectively with a wide range of individuals in a diverse community and environment.
• Basic ability to operate a computer using Microsoft Office software.

Nice To Haves

• Associate degree or Bachelor’s degree in any subject preferred.
• Food service experience preferred.

Responsibilities

• Assist Project Manager in planning, creating processes and procedures, and customer service relations.
• Responsible for coaching and solving issues and concerns.
• Encourage and support employees to ensure they are meeting all company, Sodexo, and Marine standards.
• Hold daily huddles to go over toolboxes, drills, initiate training, safety, sanitation, and quality control programs.
• Ensure all employees meet and exceed contract requirements for QAE, customer service (5 Star), safety, cleaning, food serving, and sanitation.
• Perform duties as Project Manager in their absence.
• Follow all Standard Operating Procedures, for Daily Operations.
• Follow-up with employees to ensure they are adhering to all food safety, sanitation, and customer service on serving lines and during meal periods.
• Work with employees to meet and exceed Sodexo 5-Star program daily.
• Perform daily inspection of food serving, proportions, line/area setup, and cleaning to meet contract and QAE requirements.
• Perform daily facility inspections and forward reports of deficiencies to the Project Manager.
• Routinely check HACCP logs for correct temperatures.
• Hold pre-service meeting with employees.
• Notify supervisor immediately of malfunctioning, inoperative, unsafe, or hazardous equipment clean or used by contract personnel.
• Receive, document and relay all pertinent information to subordinate employees as related to job performance.
• Utilize available manpower to the fullest extent during peak hours and employee breaks.
• Assign employee breaks and replace absent employees for their particular shift.
• Order supplies.
• Keep facilities clean.
• Assist employees with mandatory trainings.
• Handle receipts for each shift.
• Write reports and recommendations as needed.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED