Service Appointment Coordinator

Briggs Automotive Group•Manhattan, KS

6d•$30,000 - $50,000

About The Position

Briggs Manhattan is excited to expand their Service Scheduling team. Are you looking to advance your career and make more money? Are you looking for structure and guidance to advance your skillset? Then DO NOT miss out on this opportunity to work for the number one Auto Group in Kansas. These positions will not last long and we are looking to grow our team ASAP. Briggs Nissan believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

Requirements

Call Center/collections/customer service and/or sales and marketing experience preferred
Pleasant, engaging and professional phone manner
Strong PC and internet skills
Experience in hitting performance goals
Excellent written and verbal communication skills
No outbound phone call reluctance
Strong problem-solving skills
Willing to learn, and a drive to achieve
Strong work ethic and reliability is a must

Responsibilities

Execute customer communications via email, telephone and text
Outbound service follow up, appointment reminder calls.
Answer ALL incoming phone calls according to a proven, pre-set script, and schedule service appointments
Purify and update customer contact information and changes in dealership database
Schedule Appointments for Service for all dealers