Service Appointment Coordinator- Dover Honda- ICL Autos

International Cars•Dover, NH

About The Position

Dover Honda, an International Cars, Ltd., Inc. Company, is looking for a detail-oriented individual who enjoys talking on the phone. This person will be responsible for ensuring that phone and service leads are followed up in a timely and professional manner. They are responsible setting appointments and following up with unsold service traffic. They will maintain a relationship with our customer base via e-mail and by phone to increase the dealership sales. ICL is employee owned and proud of our dealerships: Honda North, 1 North Pre-Owned and KIA North in Danvers MA, Dover Honda & Dover Chevrolet in Dover NH, Porsche of Stratham, Audi of Stratham and Honda Stratham in Stratham NH and Portsmouth VW in Greenland, NH. What we offer: Annual Profit-Sharing Bonus Earn up to 4 weeks paid vacation plus personal time off Employer sponsored healthcare benefits – WE PAY 64% Vision, Flexible Spending Accounts, Short Term Disability Company paid Life Insurance and Long-Term Disability Generous 401(k) match Earn shares in our employee stock ownership plan Tuition Reimbursement Opportunities for Professional Development and Growth CLOSED ON SUNDAYS Only Employee-Owned Auto Dealership Group in New England

Requirements

High School Diploma or equivalent
Excellent communication skills with a customer focus and friendly attitude
Flexible schedule to cover store hours
Must have a valid driver's license and a motor vehicle record acceptable to ICL Insurance Company requirements

Responsibilities

Ensuring that phone and service leads are followed up in a timely and professional manner.
Setting appointments
Following up with unsold service traffic.
Maintaining a relationship with our customer base via e-mail and by phone to increase the dealership sales.