Service and Parts operator

Dover Dodge Chrysler Jeep Ram Fiat•Randolph, NJ

About The Position

As a Service and Parts operator, this position entails answering phones, taking messages from customers, making appointments, and other clerical duties. The ideal candidate will be able to communicate effectively with both customers and employees. You must have clear and courteous communication skills and accuracy in relaying information about prices, vehicles, parts, and services. You must be proficient in your ability to use computers and their various programs. BENEFITS: FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University Employee discount plans on purchases and services Excellent work environment Health, dental and vision insurance Life insurance 401k retirement account Paid vacation and sick leave

Requirements

Excellent verbal and written communication skills
Enthusiastic with high energy throughout the workday
Reliable and steady work performance required
Self-motivated
Provide basic and accurate information in-person and via phone/email
High school or equivalent

Nice To Haves

Microsoft Office: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Previous Automotive Experience

Responsibilities

Direct customer calls to the desired or appropriate person/department.
Schedule service appointments.
Answer customer questions about the status of repairs and hours of operation.
Record receipts and other transactions throughout the shift.
Perform other clerical receptionist duties such as filing, photocopying, and faxing