Service and Installation Coordinator - Bakersfield

SSD Alarm•Bakersfield, CA

6d•$18 - $23•Onsite

About The Position

With over 50 years in the industry, SSD Alarm has grown to become one of the largest and most respected providers of integrated security and fire solutions in the U.S. We own and operate our own UL Central Station and have built a strong reputation in the industry for technical expertise and service. Our company continues to grow by focusing on customer service excellence and leading in technology. We seek top talent in the Security Industry. We are seeking a Service and Installation Coordinator in Bakersfield, CA. The ideal candidates are interested in career growth, detailed and have a passion for the security systems industry. SSD invests in employees’ personal and professional growth by providing on-going training opportunities to stay ahead of the competition. We value hard work and dedication and believe in fostering growth through internal development and promotion where applicable.

Requirements

Professional experience in dispatching/scheduling
Customer service oriented and thrives in a team environment
Analytical and detailed with a sense of urgency
Highly organized and ability to multi-task in a fast paced environment
Strong written and verbal communication skills
Ability to multi-task and prioritize
Professional and friendly phone skills

Nice To Haves

Service Industry/Security Systems experience

Responsibilities

high volume of calls both inbound and outbound
schedule all service and installation appointments
implement problem resolution with customers
coordinate and monitor technician’s schedules
Maintain a high level of professionalism with a commitment to delivering excellent customer service