Service and Data Coordinator Internal Only

Riverside Community CareBurlington, MA
9dHybrid

About The Position

Service and Data Coordinator - Family Networks Would you like to represent Riverside Community Care as a Family Networks Service and Data Coordinator on a multi-disciplinary team within the Department of Children and Families? In this vital role, the Service and Data Coordinator: supports the Family Networks program by coordinating community-based services and foster/group-care placements for youth and families involved with the Department of Children and Families (DCF) maintains data tracking systems, runs reports, and supports fiscal and program operations The Service and Data Coordinator collaborates closely with the Family Network staff and management, DCF social workers/managers, and external providers to ensure accurate documentation, data integrity, and compliance with DCF and agency requirements.

Requirements

  • Strong organizational skills and attention to detail; ability to manage multiple tasks and meet deadlines; ability to creatively problem-solve
  • Basic to intermediate computer skills, including Excel and database systems; familiarity with DCF systems ( i-FamilyNet , Virtual Gateway) preferred
  • Understanding of the child welfare system
  • Associates , Bachelor’s , or Masters Degree in a related discipline with 2 years relevant experience preferred; High School diploma with 5+ years direct service experience in child and family services
  • Experience working in human services, child welfare, or a related field preferred
  • Clinical, consultative, and treatment planning experience
  • Experience with home-based clinical services, including wraparound models
  • Experience with and sensitivity to the needs and concerns of minority populations

Nice To Haves

  • Basic to intermediate computer skills, including Excel and database systems; familiarity with DCF systems ( i-FamilyNet , Virtual Gateway) preferred
  • Experience working in human services, child welfare, or a related field preferred
  • Associates , Bachelor’s , or Masters Degree in a related discipline with 2 years relevant experience preferred; High School diploma with 5+ years direct service experience in child and family services

Responsibilities

  • supports the Family Networks program by coordinating community-based services and foster/group-care placements for youth and families involved with the Department of Children and Families (DCF)
  • maintains data tracking systems, runs reports, and supports fiscal and program operations
  • collaborates closely with the Family Network staff and management, DCF social workers/managers, and external providers to ensure accurate documentation, data integrity, and compliance with DCF and agency requirements

Benefits

  • Comprehensive, high-quality health, dental, and vision insurance options
  • Flexible Spending Accounts – both medical and dependent care
  • Eleven paid holidays
  • Separate accruals for vacation (increases with tenure), personal, and sick time
  • Tax-deferred 403(b) retirement savings plan with employer match
  • Employee Assistance Plan / Travel Assistance Plan
  • Employee bonus for referrals resulting in hiring
  • Discounts to movie theaters, sporting, and entertainment events
  • Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
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