Service Advisor

DEL AMO MOTORSPORTS GROUP•Victorville, CA

1d•$17 - $19•Onsite

About The Position

Are you ready for some FUN in the SUN? Look no further than Del Amo Motorsports, SoCal’s premier Multi-Line Powersports Dealership Group. We want the BEST of the BEST to join our team of professionals, and in return you will get industry leading support, training, COMPENSATION, BENEFITS and much, much more!!! Del Amo Motorsports Group is looking to hire Service Advisors at our brand new Victorville location. This is a hourly, full-time position plus commission with an average pay ranging between $45,000.00 to $60,000.00 a year. The pay range scale can fluctuate based on individuals’ performance. We offer full benefits including: Medical, Dental, Vision, Life Insurance, Paid Vacation, Sick Time, Paid Holidays, 401K, Demo Days and Work Outings. Store hours are Tuesday through Saturday 9am-6pm; Sunday & Monday we’re gone riding. Schedule is Tuesday to Saturday with Sunday’s and Monday’s off with a minimum requirement of 8 hours a day, 40 hours a week.

Requirements

Bilingual in Spanish and English required.
Computer literacy.
Effective communication and outreach skills to connect with all our customers.
This role entails the employee will be consistently standing, walking, and sitting and moving up to 100 pounds at a time.

Responsibilities

Greet and assist all customers with exceptional service and professionalism.
Recommend and sell various department services.
Properly log and write up all customer concerns (walk around, vin checks for recall/warranty, etc.).
Perform open repair order follow-up (special order follow-ups, dispatch, inform customer of progress) and close repair orders when complete.
Perform quality control checks on all closed repair orders.
Perform follow-up calls on previous repair orders.
Cold call on open recall reports to all manufacturers.
Maintain overall brand and cleanliness of department.