Honda Service Writer

Lithia & Driveway • Farmington Hills, MI

8d

About The Position

Suburban Honda is not just a dealership — it's a destination for excellence. With a reputation built on integrity, innovation, and customer satisfaction, we’ve become a trusted name in automotive service. Our award-winning team is growing, and we’re looking for a Service Advisor who’s ready to deliver top-tier service and be part of something exceptional. As a key member of our service team, you’ll be the bridge between our customers and technicians, ensuring every vehicle gets the care it deserves — and every customer leaves with a smile.

Requirements

• Minimum 2 years of Service Advisor experience ( Honda experience preferred )
• Strong customer service and sales skills
• Knowledge of automotive repair and maintenance
• Ability to work in a fast-paced, team-oriented environment
• Proficiency in dealership management software
• Valid driver’s license required
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

Nice To Haves

• Honda experience preferred

Responsibilities

• Greet customers and assess service needs with professionalism
• Provide accurate estimates and explain recommended services
• Communicate effectively between customers and technicians
• Ensure high levels of customer satisfaction and retention
• Process repair orders and manage workflow efficiently

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED