Service Advisor

Lithia & Driveway • North Miami, FL

3d

About The Position

Hyundai of North Miami, part of the Lithia & Driveway family, is looking for an Experienced and Motivated Service Advisor to join our fast-paced, customer-focused team! This is an exciting opportunity to represent a world-class brand, work alongside a dynamic team, and be part of a growing Fortune 500 company. If you are results-driven and passionate about providing exceptional customer service, we want to hear from you!

Requirements

• 2 years of Automotive Service Advisor experience (required).
• Strong active listening and problem-solving skills.
• Ability to explain technical information in a customer-friendly way.
• Computer proficiency.
• Excellent verbal and written communication skills.
• Detail-oriented and organized.
• A polished, professional, and team-player mindset.
• Valid Driver’s License with an acceptable driving record.
• High School graduate or equivalent, 18 years or older required.

Responsibilities

• Delivering attentive and personalized customer service.
• Communicating clearly with customers regarding vehicle status and repair needs.
• Partnering with technicians to make accurate recommendations.
• Presenting maintenance programs that suit customer needs.
• Building and maintaining long-lasting customer relationships.
• Representing Hyundai with professionalism and pride.
• Contributing to a positive and energetic team environment.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED