Service Advisor - Writer 2nd Shift

All Roads • Rosedale, MD

22h • $50,000 • Onsite

About The Position

Come join a fantastic team at All Roads Trucks in Rosedale, MD. Bring your excellent communication skills, customer focused attitude and energy to the Service Advisor/Writer position. You will be the 1st point of contact to assist customers with the repair process. Using your prior service writing experience (heavy duty truck preferred) and mechanical knowledge to provide a first-class experience for the customers.

Requirements

• High school diploma or GED
• Valid driver's license
• Prior service writing experience (truck experience preferred)
• Ability to multi-task, prioritize and communicate effectively
• Excellent written and oral communication skills

Nice To Haves

• Prior service writing experience (truck experience preferred)
• CDK helpful

Responsibilities

• Provide excellent customer service in line with dealership standards
• Schedule appointments and accurately document information, CDK helpful
• Advise customers on vehicle maintenance per manufacturer specifications
• Communicate vehicle status regularly with customers to include repair time, cost and any changes
• Additional duties as needed

Benefits

• Medical, dental, vision... eligible on the 1st of the month after 30 days of employment
• Paid time off including 40 hours after 90 days of employment
• 401k with company match
• Paid holidays
• Employee referral bonus
• Tuition Reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED