Service Advisor

TIMBROOK AUTOMOTIVE INCGreencastle, PA
Onsite

About The Position

WANTED: SERVICE ADVISOR! Are you a people person who loves cars? Ready to turn customer visits into WOW experiences? Our dealership needs YOU to be the face of our service department!

Requirements

  • 1–3 years of service advisor or automotive customer service experience preferred
  • Excellent communication and organizational skills
  • Strong multitasking ability in a fast-paced environment
  • Proficiency with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, etc.)
  • High school diploma or equivalent required
  • Valid driver's license and clean driving record

Responsibilities

  • Greet customers and listen to their service needs
  • Write and manage repair orders from drop-off through delivery
  • Communicate with technicians to gather repair recommendations
  • Explain repairs, costs, and warranty details clearly and professionally
  • Maintain communication with customers throughout the service process
  • Review completed repairs, process payments, and ensure customer satisfaction
  • Help achieve department sales goals and high customer service scores
  • Other duties as assigned by management

Benefits

  • Competitive salary based on experience and qualifications
  • Full time position with growth potential
  • Health, dental, and vision insurance. Voluntary benefits.
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Employee Discounts
  • A supportive, team-based environment and strong

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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