Experienced Service Advisors

Clay Cooley Auto Group • Sherman, TX

1d

About The Position

Experienced Service Advisors HIGH ACHIEVERS EARN HIGH REWARDS! Hyundai of Sherman is seeking to recruit skilled and enthusiastic Service Advisors to join our rapidly expanding Service Center. The Service Advisor is the frontline of the Service Department who assists customers with understanding their vehicle's maintenance and repair options and provides an estimate of cost before they are scheduled with the Technician.

Requirements

• Flexible schedule
• Sales experience and comprehension of the automotive industry
• Basic computer operating knowledge
• Streamlined onboarding process
• Stand, walk, or sit for long periods of time without resting. (Up to 5 hours)
• Capability to read and interpret documents, write routine reports and correspondence, communicate effectively with employees, managers, and customers.
• Applicants must be 18 years or older and be authorized to work in the United States.
• Applicants must have a valid driver's license and must complete the pre-employment screening.

Responsibilities

• Advise and explain costs of vehicle maintenance and repairs to service customers.
• Manage and update customer vehicle records, create invoices, process payments, and validate warranty information.
• Promote additional services and products.
• Schedule service appointments and coordinate with technicians.
• Verify customer's auto insurance and set up loaner vehicles when necessary.
• Provide progress reports to the customer throughout the service process.

Benefits

• Paid time off (PTO) and Holiday pay
• Company paid life insurance
• Health and wellness plans
• Medical, dental, vision, and supplemental insurance
• Flexible Spending accounts
• Financial retirement plans WITH COMPANY MATCHING
• 401K and ROTH
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed