Service Advisor - Lexus of Wilmington
About The Position
Lexus of Wilmington is growing! We are hiring a Service Advisor/ Service Writer for our elite service department. As a leader in customer service, we have customers and leadership who are committed to the Lexus brand - and you! Our automotive Service Advisor/ Service Writer will greet customers and consult with them on their vehicle service needs. Experience Everything MileOne has to Offer: 5 day work week Competitive compensation with unlimited earning potential Great opportunities for career advancement Positive, success driven work environment Training and mentoring opportunities MileOne Autogroup represents 22 automobile brands at 66 dealerships and 8 body shops within the Hall, Heritage, Herb Gordon, Mercedes-Benz of Annapolis and MotorWorld divisions. We are the largest automotive sales and service network in the Mid-Atlantic region with the corporate office in Towson, Maryland and dealerships located through Delaware, Maryland, Pennsylvania, Virginia and North Carolina. We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.
Requirements
- Prior experience in automotive service writing, luxury line service experience preferred
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
Nice To Haves
- luxury line service experience
Responsibilities
- Provide industry leading customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Benefits
- MileOne Employee Advantage includes health and financial benefits, and training and mentoring.
- Employee Purchase Program
- MileOne Support Fund: by Employees, for Employees
- NextMile Scholarship Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
