Service Advisor

Blake Fulenwider Chevrolet•Eastland, TX

16d

About The Position

Service Advisor Are you a top performer and consistently deliver the best numbers in your service department? Is your compensation package reflecting your “TOP PERFORMER” status? We are looking for a few talented service advisors to join our team of all stars. We have a fun and unique system that produces extraordinary results. Do you have the horsepower to join our team of All Stars? Are you ready to be both challenged and rewarded? Apply online or at Blake Fulenwider Chevy GMC and bring your “TOP PERFORMER” results to a dealership that will reward them. Top performers deserve great pay and good benefits, and we at Blake Fulenwider Chevy GMC believe in paying for performance. At Blake Fulenwider Automotive, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and friendly and exciting culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Blake Fulenwider Automotive is the best in the business and we're sure you'll see why! Requirements: Be a Top performer Have a winning attitude Be ready to show us your results Benefits Medical, Dental & Vision Insurance 401K+Match Paid time off Short/Long Term Disability Life Insurance Growth opportunities Paid Training Employee vehicle purchase plans Long term job security Discounts on products and services Responsibilities Set, confirm, and prepare for appointments with customers to expedite their service experience Greet customers in a timely and friendly manner Determine vehicle needs based on customer information and a vehicle walk-around Use a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle Produce repair orders for customers with full transparency including cost and time estimates Communicate frequently with technicians and parts associates to ensure timely completion of work Follow-up with customers on the status of their vehicle, based on how the customer wants to be informed Create a great vehicle delivery experience for the customer Follow up with customers to ensure satisfaction Set and achieve targeted sales goals Gain superior product knowledge to effectively help customers with service maintenance requirements and warranty information Provide an exceptional customer experience to drive loyalty Qualifications High School diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Ability to thrive in a fast-paced environment with many priorities Prior sales experience preferred, but not required Demonstrated communication and interpersonal skills Organization and follow-up skills Experience and desire to work with technology Valid in-state driver’s license and have and maintain an acceptable, safe driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

Be a Top performer
Have a winning attitude
Be ready to show us your results
High School diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Ability to thrive in a fast-paced environment with many priorities
Demonstrated communication and interpersonal skills
Organization and follow-up skills
Experience and desire to work with technology
Valid in-state driver’s license and have and maintain an acceptable, safe driving record

Nice To Haves

Prior sales experience preferred, but not required

Responsibilities

Set, confirm, and prepare for appointments with customers to expedite their service experience
Greet customers in a timely and friendly manner
Determine vehicle needs based on customer information and a vehicle walk-around
Use a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
Produce repair orders for customers with full transparency including cost and time estimates
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow-up with customers on the status of their vehicle, based on how the customer wants to be informed
Create a great vehicle delivery experience for the customer
Follow up with customers to ensure satisfaction
Set and achieve targeted sales goals
Gain superior product knowledge to effectively help customers with service maintenance requirements and warranty information
Provide an exceptional customer experience to drive loyalty