Service Advisor
About The Position
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.
Requirements
- Typing speed of 40+ Words Per Minute
- Verifiable shop experience as Front Desk Sales/Advisor Sales/Management
- Eligibility to work in California
- Familiarity with repair and labor guides such as AllData or Mitchell products
- Knowledge of the B.A.R. Write it Right standards
Responsibilities
- Greet customers and document their concerns regarding vehicle repairs
- Advise customers on repair options and costs
- Consult with technicians to provide accurate service outcomes
- Inform customers about potential cost savings and warranty protections
- Manage service center scheduling and workflow efficiently
- Keep customers updated on service changes and vehicle readiness
- Assist customers in deciding on repair options
- Maintain facility cleanliness and organization
Benefits
- Competitive Base Pay: $70,305
- Uncapped Monthly Bonus
- Paid time off, health, dental, and vision insurance
- 401k with matching, referral program, and employee discounts
- Enhance your skills in customer service and automotive industry knowledge
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
