Service Advisor

Roswell Hyundai•Roswell, NM

62d

About The Position

Roswell Hyundai strives to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join or service team. Imagine working in professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

Requirements

Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal and organizations skills.
Strong work-ethic with the ability to work in a fast-paced , results-driven environment.
Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity and accuracy, and courtesy.
Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

Responsibilities

scheduling appointments
reviewing service history
relaying important information about vehicle maintenance and repairs to customers
providing accurate cost estimates