Service Advisor
About The Position
Mosaic Auto group is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement. Mosaic Auto looks after their employees with extensive benefits. We invest in our employees and their growth at the store. What We’re Looking For: We are looking for dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. What We Offer: High volume, highly productive shop Clean and professional work environment 401(K) Paid vacation opportunity Promote from within culture Medical and Dental Insurance
Requirements
- Minimum of 2 years experience in a service advisory role or equivalent
- Ability to work hard with limited supervision
- Must be able to manage in a fast-paced work environment
- Positive attitude
- High volume mentality
Nice To Haves
- Knowledge of automobiles preferred but not necessary
Responsibilities
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age, mileage, and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes follow-up time
- Monitors the progress of each vehicle throughout the day, updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Benefits
- 401(K)
- Paid vacation opportunity
- Promote from within culture
- Medical and Dental Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
