Service Advisor - Stockton Hyundai
About The Position
Stockton Hyundai is a trusted leader in automotive sales and service, known for exceptional customer care, quality workmanship, and long-term customer relationships. We are currently seeking a Service Advisor to join our growing service team. This is an excellent opportunity for a customer-focused professional who thrives in a fast-paced environment and enjoys being the key connection between customers and the service department. If you have strong communication skills, automotive knowledge, and take pride in delivering an outstanding service experience—we want to hear from you. Why Work for Stockton Hyundai? Stockton Hyundai is a well-established dealership with a strong reputation for reliability, professionalism, and customer satisfaction. We believe great Service Advisors deserve a workplace that supports their success, values teamwork, and offers long-term career growth. Here’s what sets Stockton Hyundai apart: Consistent Service Volume – A busy service department with steady customer traffic Supportive Team Environment – Experienced management, strong technician support, and clear communication Customer-First Culture – Focus on transparency, trust, and long-term relationships Career Growth Opportunities – Ongoing training, manufacturer support, and advancement opportunities
Requirements
- Previous experience as a Service Advisor in a dealership environment strongly preferred
- Strong sales and communication skills with the ability to explain technical information clearly and confidently
- Ability to multitask and stay organized in a fast-paced environment
- Basic automotive knowledge and understanding of maintenance and repair processes
- Comfortable using computers, dealership software, and digital inspection tools
- Reliable, punctual, and committed to maintaining high CSI scores
- Must be at least 18 years of age, have a valid driver's license, a clean driving record, and be able to pass a criminal background check and drug screen.
Responsibilities
- Greet customers promptly and professionally in the service drive
- Listen to customer concerns and accurately document vehicle issues
- Create and manage repair orders in the dealership management system
- Communicate recommended services, timelines, and estimates clearly to customers
- Coordinate with technicians to ensure accurate diagnosis and efficient repairs
- Provide regular updates to customers throughout the service process
- Promote maintenance services and manufacturer-recommended repairs when appropriate
- Ensure a positive customer experience from write-up to vehicle delivery
Benefits
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
