Hyundai Service Advisor

Pecheles•Greenville, NC

5h•Onsite

About The Position

Pecheles Automotive is growing in Greenville and is currently seeking an experienced Service Advisor/Assistant Service Manager to support our busy Hyundai Service Department. This position will work closely with the Service Manager while assisting Service Advisors in delivering a high level of customer satisfaction. The ideal candidate will have prior automotive experience , strong customer service skills, and the ability to thrive in a fast-paced service environment. Candidates should be comfortable working directly with customers, handling multiple priorities, and contributing to a team-oriented atmosphere. Strong communication and organizational skills are essential for success in this role. Our Service Center operates Monday through Friday , with hours until 5:30 PM , providing a consistent weekday schedule. If you are looking to grow your career with a well-established and expanding automotive organization, we encourage you to apply.

Requirements

Organized and friendly personality
Demonstrated ability to manage others
Time management skills, including a commitment to attendance and punctuality.
Fantastic communication skills.
Professional, well-groomed personal appearance.
Manufacturer Training (ability to complete upon hire).
Valid Driver's License; Clean driving record.
Willing to submit to a pre-employment background check & drug screen.

Responsibilities

Works with customers and technicians to identify required maintenance.
Advises customers on necessary and recommended services.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Estimates cost of mechanical, electrical, or other repairs.
Enters itemized estimate on service order and explains estimate to customer.
Schedules appointments with customers.
Meets dealership’s standards for repair and order production.
Maintains CSI at or above Company standards.
Maintains an organized, clean and safe work area.
Participates in required training.
Records all hours worked accurately in company timekeeping system.
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values
Complies with Company policies and procedures.
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned.