Auto Service Advisor-Ottawa Ford Kia
About The Position
The Service Advisor position at Ottawa Ford Kia involves generating service order estimations and quotes for customers, scheduling and maintaining appointments, and conducting post-repair follow-ups to ensure customer satisfaction. The role requires explaining cost and service time requirements, as well as educating customers on completed work and any cost adjustments. Candidates must be able to work with limited supervision, multitask effectively in a fast-paced environment, and demonstrate exceptional customer service skills and follow-up.
Requirements
- Ability to work with limited supervision
- Must be able to multitask and work in fast paced environment
- Exceptional customer service skills and follow up are required
Responsibilities
- Generate service order estimations and quotes for customers
- Schedule appointments, and maintain an organized schedule
- Conduct post repair follow up and customer service
- Explain any cost & service time requirements
- Educate customers on work completed and any cost adjustments
Benefits
- COMPETITIVE SALARY!!
- Love where you work!
- Health, Dental & Life Insurance
- Short Term Disability Insurance
- 401K with company match
- Vacation & Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
