Service Advisor, Inside Sales

Freedom Pest Control•Merrimac, MA

19h•Hybrid

About The Position

Join the Freedom Pest Control Team - Where Growth, Performance, and Balance Work Together Since 1993, Freedom Pest Control has been a trusted leader in pest management throughout Massachusetts and Southern New Hampshire. As a family-owned and operated company, we've built our reputation on professionalism, accountability, and taking care of both our customers and our team. We're growing - and we're hiring a Service Advisor . This is our inside sales role. You'll convert inbound leads, recommend protection plans, and help customers make confident decisions about protecting their homes and businesses. If you're competitive, coachable, and motivated by results - you'll thrive here. What You'll Do Convert inbound calls and web leads into scheduled services Follow up on open proposals and unsold opportunities Recommend membership and recurring protection programs Ask strong discovery questions to understand customer concerns Clearly explain pricing, service structure, and agreements Track all sales activity in PestPac (CRM) and Smarter Launch Achieve and exceed monthly sales goals Participate in ongoing coaching and development Collaborate with Operations to ensure seamless onboarding You are not reading scripts. You are diagnosing needs and guiding solutions. What We're Looking For Proven sales experience (home services experience is a plus) Strong objection-handling ability Confident and professional phone presence Organized pipeline management and follow-up discipline Comfort using CRM systems and tracking performance metrics Competitive mindset with personal accountability If you like knowing your numbers and pushing past your goals, you'll fit right in. Compensation Competitive base salary Commission on sales Performance bonuses after achieving monthly baseline goal Uncapped earning potential Once your monthly minimum target is reached, bonus tiers accelerate. High performance is recognized and rewarded. Work Structure In-office training in Merrimac, MA Hybrid or remote flexibility available after training benchmarks are met Ongoing virtual coaching and performance tracking Flexibility follows results and accountability. Why Join Freedom Pest Control? Work-Life Balance We believe strong performance and personal balance can coexist. Rest and Recharge Your time off grows as you grow with us: 1 week of paid vacation during your first year 2 weeks starting in year two 3 weeks after five years of service 10.5 paid holidays each year Commitment is rewarded here. Comprehensive Benefits Health, Dental, and Vision insurance 50% employer contribution toward individual health coverage Employer-funded life insurance Short- and Long-Term Disability plans Flexible Spending & Dependent Care Accounts Competitive 401(k) matching after one year of employment Pet insurance options Career Growth We invest in training, coaching, and development. As we continue to grow, strong performers have opportunities to grow with us. Freedom Pest Control is an Equal Opportunity Employer committed to building a diverse and inclusive team. If you're ready for a sales role where performance drives opportunity - and where your effort directly impacts your success - apply today.