Service Advisor

Peter Boulware Toyota of Columbia•West Columbia, SC

13d

About The Position

Team player, positive attitude, strong work ethic, attention to detail and a go-getter personality - Does this describe you? If so, we want you on our team. Peter Boulware Toyota is hiring for a Service Advisor at our Columbia location! We offer a competitive and attractive pay plan. We provide top notch training from an industry leader in the business, ensuring your success. What we offer: Clearly defined career path, pay-scale, expectations, certifications, and personal growth plan Opportunity for advancement Comprehensive compensation and retirement package Employee discounts on parts, service, and vehicle purchase Community and charity involvement Paid holidays Training opportunities Vacation time Medical benefits Vision and dental benefits Supplemental life & disability Short term and long-term disability Consult customers on service in accordance with Toyota’s standards Meet service department sales goals Work under deadlines and quickly resolve concerns Provide exceptional customer service on a daily basis Complete repair orders and finish all steps necessary for warranty work Arrange logistics for drop-offs and multiple day service repairs Engage in business development and training Address customer concerns with a strong focus on customer service Maintain a positive attitude throughout the work day Ability to work in a fast-paced environment Work with others on the team to resolve issues

Requirements

Ability to effectively build a rapport with others
Outstanding customer service skills
Previous ASM experience
Great communication skills
Organizational and time management skills
Enjoy working with and serving others
Valid driver’s license with acceptable motor vehicle record

Nice To Haves

Reynolds & Reynols experience preferred (not required)

Responsibilities

Consult customers on service in accordance with Toyota’s standards
Meet service department sales goals
Work under deadlines and quickly resolve concerns
Provide exceptional customer service on a daily basis
Complete repair orders and finish all steps necessary for warranty work
Arrange logistics for drop-offs and multiple day service repairs
Engage in business development and training
Address customer concerns with a strong focus on customer service
Maintain a positive attitude throughout the work day
Ability to work in a fast-paced environment
Work with others on the team to resolve issues

Benefits

Clearly defined career path, pay-scale, expectations, certifications, and personal growth plan
Opportunity for advancement
Comprehensive compensation and retirement package
Employee discounts on parts, service, and vehicle purchase
Community and charity involvement
Paid holidays
Training opportunities
Vacation time
Medical benefits
Vision and dental benefits
Supplemental life & disability
Short term and long-term disability