Honda West- Service Advisor

Nucar Southern New England•Westford, MA

14h

About The Position

Nucar Honda of Westford, 299 Littleton Road, Westford, MA 01886, is is looking for career oriented Service Advisors to join our growing and busy team! Our top grossing Service Advisors exceed $100k per year! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, and maintain an industry leading customer satisfaction index. We offer a very competitive compensation package for all experience levels. We are here to train the right candidate and give them the opportunity to succeed! Great hours and 5 day work week available! A positive, friendly attitude and team player with great customer service skills necessary! If you enjoy interacting with people, this job is for you! DCD Automotive is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes: Medical, Dental, Vision Coverage Company Paid Life Insurance Short & Long-Term Disability Insurance Paid Vacations, Paid Holidays, & 401K with Company Contribution State of the art equipment Extensive Factory Product Training Paid Training Employee Discounts Career Advancement Opportunities Work Life Balance

Requirements

High School Diploma or equivalent required
2+ years previous service or advising experience preferred
Working knowledge and experience of automotive products, repairs, and parts
Strong communication skills and the ability to translate customer needs to workable technician orders
Basic knowledge of computer programs including word processing and database tools
Organizational skills including the ability to schedule appointments, meet with customers, and ensure that work is done properly
Basic mathematics skills to prepare and process bills and customer payment
Ability to achieve targeted goals
A positive, friendly attitude and team player with great customer service skills necessary!

Responsibilities

Efficiently and professionally assist our customers with all of their service needs.
Building loyalty and trust
Creating an amazing guest experience
Maintain an industry leading customer satisfaction index.