Service Advisor
Thompson Auto Group•Nashua, NH
4d
About The Position
Nashua Hyundai is seeking a motivated and detail-oriented Service Advisor to join our growing team. This position is ideal for someone who thrives in a fast-paced environment, values customer satisfaction, and is looking for a long-term career opportunity. Benefits: -Health Insurance -Dental Insurance -Vision Insurance -Paid Time Off -Competitive Compensation -Employer Matched 401(k) available -Clean and professional work environment
Requirements
- Proven record of achieving exceptional customer satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant preferred
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
Nice To Haves
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant preferred
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Schedule Appointments
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow-up time
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Verify Insurance
- Set up loaner vehicles
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Competitive Compensation
- Employer Matched 401(k) available
- Clean and professional work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
