Service Advisor

Autobahn Inc•Arlington, TX

About The Position

Our Mission: Fostering a people-focused culture by developing career paths for everyone to succeed and creating seamless automotive solutions that make things easy for our teams and clients. Autobahn Fort Worth is a family-owned company with a long history of success and dedication to strengthening our community. We are looking for passionate individuals from all backgrounds who share our values and who believes in our core principles of “Connections, Not Transactions,” “Expertise In Motion,” and “Trust Through Transparency.” These values shape how we serve our clients—and just as importantly, how we show up for each other. At Autobahn, culture isn’t a buzzword; it’s the heartbeat of who we are. We’re a team that celebrates, supports, and grows together. We make sure our people feel seen, appreciated, and inspired every day. From paid volunteer days to company‑wide events that bring out the best in us, we know how to have fun while building community. Our employee auctions feature over $35,000 in prizes, and our Annual Pumpkin Race brings out serious competitive spirit—with $500 for first place, $250 for second, and $100 for third! Add in our costume contests, celebrations, and unique team traditions, and you’ll see why people love being part of the Autobahn family. And because we believe great culture includes great perks, teammates enjoy 50% off labor and parts at cost plus 10%, along with other meaningful benefits that show our appreciation. When our team wins, our clients feel it. Come be part of a workplace where enthusiasm, connection, and growth drive everything we do. Join the Autobahn family! Here at Autobahn Fort Worth, we believe that engaged teammates are the best way to deliver an effortless purchase and ownership experience for our clients. We offer a great work-life balance with the best hours in the business (Close daily at 6 PM and are closed on Sunday’s), competitive PTO, 401k match, recognition programs, anniversary bonuses, lease payment assistance, and much more. It’s time for you to love what you do! As the Automotive Service Technician, you are the lifeline of our business, and we make sure you receive the best tools, resources, and training to continue advancing in your career. You bring a strong understanding of automotive repair and maintenance, a commitment to fixing it right the first time, and the desire to provide an exceptional client experience. You communicate clearly, collaborate well with teammates, and bring an eagerness to learn, grow, and win. As a Service Advisor you are an expert at assisting clients and team members to ensure client satisfaction with our services. You are skilled at developing and achieving strategic initiatives on time and delegating tasks. You are a humbly confident team player with an eagerness to learn and help your teammates grow.

Requirements

Engineering and mechanical experience
Automobile industry experience and ability to problem solve
Professional, well-groomed personal appearance
Clean driving record & valid driver’s license
Willing to submit and pass pre-employment background check and drug screen

Responsibilities

Greeting clients and performing vehicle inspections and repair order recommendations
Consulting technicians about needed repairs and presenting clients with repair options to maintain the vehicle per OEM recommendations
Answering client questions about service outcomes and consulting with technicians when necessary
Presenting clients with insurance and warranty options for better coverage and potential savings
Overseeing and managing the service center’s scheduling and workflow
Informing clients of changes in service or when their vehicle is ready to be picked up