Service Advisor
About The Position
Responsibilities You will be responsible for providing customers with excellent customer service throughout their entire service experience. Schedule service appointments with customers in a timely and efficient manner. Effectively communicate with customers to determine RV repair or maintenance that is required. Submit repair orders, outlining an accurate and detailed description of the repairs and/or maintenance required. Assist customers in recommending additional products and services that will enhance the overall use of their RV. Ability to clearly explain technical issues to customers and how the issue can be repaired. Other duties as assigned by management. Ability to multitask and complete tasks in a timely and efficient manner.
Requirements
- Previous customer service experience is required.
- Experience with RV or Automotive Service Writing experience a plus.
- Must be extremely detail oriented and organized.
- Familiarity with MS Office Suite.
- Valid driver’s license.
Nice To Haves
- Experience with RV or Automotive Service Writing experience a plus.
Responsibilities
- providing customers with excellent customer service
- Schedule service appointments with customers
- Effectively communicate with customers to determine RV repair or maintenance that is required
- Submit repair orders, outlining an accurate and detailed description of the repairs and/or maintenance required
- Assist customers in recommending additional products and services
- Ability to clearly explain technical issues to customers
- Other duties as assigned by management
- Ability to multitask and complete tasks
Benefits
- medical
- dental
- vision
- life insurance options
- paid vacations
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
