Service Advisor/Writer

GURLEY LEEP AUTOMOTIVE GROUPSchererville, IN
just now

About The Position

Team Toyota is part of the Gurley Leep Automotive Group. We are a family-owned company with 23 locations across five states and continue to expand. We are currently looking for a Service Advisor to join our team and help us continue delivering exceptional service. As a Service Advisor, you will play a crucial role in ensuring a seamless experience for our customers. This position serves as the liaison between the customer and the service department. You'll be responsible for identifying, recommending, and documenting service, maintenance, and repair service for our customers. A successful candidate will drive customer loyalty by following up to make sure their experience is top-notch.

Requirements

  • Excellent customer services kills required
  • Valid driver's license and clean driving record
  • Automotive knowledge and experience preferred
  • DealerTrack experience preferred
  • Xtime experience preferred

Nice To Haves

  • Automotive knowledge
  • Automotive experience
  • DealerTrack experience
  • Xtime experience

Responsibilities

  • identifying service needs
  • recommending service needs
  • documenting service needs
  • maintenance service
  • repair service
  • drive customer loyalty

Benefits

  • Weekly pay with high-income potential
  • Health, dental, vision, STD, Life, 401K
  • PTO, up to 10 days at first year, increases each year
  • Incentive Trips including travel
  • Monthly incentives for top performers
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