Engineering Designer - Water/Wastewater (Treatment)
Alliance Of Professionals And Consultants•Raleigh, NC
52d•$23•Onsite
About The Position
We are seeking a Service Administrator to support our operations team. This role involves creating and managing work orders, dispatching jobs to technicians, preparing customer estimates, and closing invoices. Strong customer service skills are essential.
Requirements
- Prior experience in customer service.
Nice To Haves
- Background in automotive or industrial service environments.
- Experience as an automotive technician or in automotive/industrial customer support.
Responsibilities
- Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.
- Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
- Assesses customers needs and gathers pertinent information.
- Creates basic work orders in appropriate systems
- Provides some status updates to customers, as requested
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
