Service Administrator

Edmond Hyundai•Oklahoma City, OK

11d

About The Position

Edmond Hyundai is seeking a detail-oriented and organized Service Administrator to support the daily operations of our service department. This role is focused on internal administrative functions that ensure efficiency, accuracy, and compliance within a fast-paced dealership environment.

Requirements

Previous administrative experience required (automotive dealership experience preferred)
Strong attention to detail and accuracy in data entry and financial reconciliation
Ability to manage multiple tasks and deadlines in a fast-paced environment
Proficiency with computer systems and dealership management software (CDK, Reynolds & Reynolds, or similar preferred)
Strong organizational and time management skills

Nice To Haves

Experience with warranty processing, repair order auditing, and dealership accounting functions
Familiarity with dealership service operations and terminology
Ability to work independently while supporting a team environment

Responsibilities

Open, update, and close repair orders accurately in the dealership management system
Process service invoices, internal work orders, and warranty documentation
Maintain accurate service records in accordance with dealership and manufacturer requirements
Support service advisors and technicians with administrative tasks and documentation
Audit repair orders for completeness, accuracy, and proper coding
Submit and track warranty claims and ensure proper documentation is attached
Reconcile daily service department deposits and ensure accuracy of all transactions
Complete and process purchase authorizations in accordance with dealership policies
Coordinate internal communications between service, parts, and accounting departments
Assist with scheduling workflow and shop load balancing through system updates
Maintain organized digital and physical filing systems for service documentation
Ensure compliance with Hyundai policies and dealership operational standards