Service Administrator

LG Energy Solution Michigan, Inc.•Westborough, MA

6h•Hybrid

About The Position

LG Energy Solution Vertech, Inc. (LGES Vertech) is a leading provider of grid-scale integrated energy storage systems, delivering safe, reliable, and high‑performance solutions to customers worldwide. Powered by our proprietary AEROS® energy operating system, we use advanced monitoring and controls to help customers optimize system performance and maximize the value of their energy storage assets. At LGES Vertech, you’ll be part of a collaborative, team‑oriented organization that aspires to be humble, hungry, and smart, working together to transform the energy landscape and create a more sustainable future. We value innovation, accountability, and growth, and offer competitive compensation along with comprehensive benefits, including 100% employer‑paid medical, dental, vision, life, and disability insurance. This position is part of the Service Team which manages and services a fleet of deployed energy storage systems. This fleet of energy storage systems is growing as the company secures and builds new projects. The Service Team Administrator will work closely with multiple departments, customers, and vendors to oversee and facilitate customer and vendor financial transactions and general customer service transactions. This position provides opportunities to contribute to process development and improvement as the company expands rapidly.

Requirements

Strong financial analysis skills and understanding of accounting concepts.
Experience with SAP
Advanced Excel and Microsoft Office skills.
Strong organizational skills with attention to detail.
Excellent verbal and written communication skills.
Ability to manage multiple projects and deadlines in a fast-paced environment.
Bachelor’s Degree or equivalent work experience
No previous experience required

Nice To Haves

Experience in energy, utilities, or service contract-based businesses.
Knowledge of revenue recognition for long-term contracts.
Familiarity with vendor/customer financial processes (AP/AR).
Certified Managerial Accountant (CMA) strongly desired

Responsibilities

Prepare and send price quotations to customers
Process purchase orders from customers
Work with Finance to prepare and send invoices to customers
Review and use contracts for invoicing timing and terms
Work with team members within the service department on customer and vendor transactions
Collaborate with other departments, such as Finance, Legal and Operations
Collaborate with Finance to maintain accounts payable and accounts receivable records and forecasts
Resolve issues associated with vendor shipments, billing, and statements
Prepare purchase orders, purchase requisitions, and ensure proper procedures for paying service providers, consultants, and contractors
Receive and audit invoices for accuracy and compliance and ensures prompt payment of departmental bills
Document process steps and be involved with process development and documentation
Handle transactions within Enterprise Resource Planning (ERP) system(s), such as Infor and SAP and other systems as needed