Service Account Coordinator

Gaylor Electric • Tampa, FL

23h

About The Position

The Service Account Coordinator plays a vital role in the success of the organization/department. This position is responsible for the day-to-day management of assigned customer accounts, acting as a primary point of contact. The role involves providing customer support, upselling, technical assistance, and general relationship management. The Service Account Coordinator reports directly to the Service Manager.

Requirements

• High school graduate, holder of G.E.D., or equivalent studies/ experience. College degree preferred.
• Strong administrative, organizational, computer, customer service, and communication skills.
• Previous experience preferred.

Responsibilities

• Serve as the primary business contact for all service customers.
• Manage the overall and ongoing business relationship with customers through proactive, open, responsive, and collaborative account management.
• Provide customer support, upselling, and technical assistance.
• Carry out special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED