About The Position

Now Starting at $13.50 per hour plus tips Wait Staff Summary: The waitstaff is a team member classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part- time regular whose main responsibility is to provide superior guest service in a clean and comfortable environment. They must have a genuine concern for assuring the satisfaction of every guest and represent the theatre in a manner that is consistent with the Company’s mission statement and policies. If the theatre sells alcohol and your assigned duties will include the serving of alcohol, must be of legal age to serve/sell alcohol according to all state and local laws and will complete all applicable training, obtain all required permits and licenses and successfully completed a background check. Regular and consistent attendance Prior serving experience preferred Handling of emergency situations when called upon to do so General cleaning duties; and Compliance with our company dress code.

Requirements

  • 21 and older
  • Regular and consistent attendance
  • Completion of cast certification program as a cast member and as box office cashier or progress towards completion required
  • If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.
  • Possess good public speaking, listen effectively and respond clearly and directly.
  • Perform calculations with speed and accuracy and identify and correct errors.
  • Identify problems, gather relevant data and note possible causes of problems.
  • Evaluate relevant information, recognize alternatives and reach conclusions based on evidence.
  • Take action beyond what is necessarily called for.
  • Perform under pressure and/or opposition.
  • Possess excellent communication skills with customers, co-workers and management.
  • Establish goals, budget time, and set priorities to achieve desired objectives.
  • Completion of cast certification program as a cast member and as a concessionist or progress towards completion required.
  • It is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.

Nice To Haves

  • Prior serving experience preferred

Responsibilities

  • Provide superior guest service in a clean and comfortable environment
  • Assure the satisfaction of every guest
  • Represent the theatre in a manner that is consistent with the Company’s mission statement and policies
  • Serving of alcohol
  • Handling of emergency situations when called upon to do so
  • General cleaning duties
  • Ensure guest orders are processed timely and efficiently
  • Knowledge of and adherence to all laws and legal obligations regarding the serving of alcohol
  • Ensure required alcohol certification and training is current
  • Knowledge of and promotion of Regal Crown Club Program
  • Knowledge and enforcement of the MPAA rating system
  • Knowledge of all coupons and on-going promotions
  • Responsible for accurate handling of all money, cash drawers, delivery receipts, and inventory
  • Knowledge of counterfeit bill detection procedures
  • Excellent sales techniques, including upselling and suggestive selling
  • Operating, preparing and cleaning of all related equipment
  • Proper use of all concession related storerooms
  • Proper use of all cleaning materials
  • Knowledge of all opening, closing and in between show procedures
  • Knowledge of all emergency, evacuation and robbery procedures
  • Knowledge of and compliance with all local, state and federal food safety laws
  • Knowledge and compliance of dress code
  • Ensuring guest satisfaction – smile, greet, and thank all guests
  • Abide by all federal and state laws with regards to breaks and/or meal periods
  • Accurately tracking and reporting tips

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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