Server, W Club - Wrigley Field
About The Position
Summary: Takes beverage orders and efficiently delivers items to the club guests. Essential Duties and Responsibilities: Promptly and warmly greet guests as they arrive in the club; take beverage orders in an efficient manner, following established steps of service. Delivers drinks promptly and professionally; maintaining safe/responsible alcohol service and sanitation standards. Follow-up with guests periodically to assist with any additional needs or requests. Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens. Communicates directly with back-of-the-house staff to ensure any questions about allergens are answered and all special requests are accommodated. Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff. Promotes a clean, safe and neat work environment for guests. Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor or manager. Ensures that the club is properly set up prior to and after each event; keeps the area clean and neat while following the company’s sanitation standards. Performs other duties as assigned.
Responsibilities
- Promptly and warmly greet guests as they arrive in the club; take beverage orders in an efficient manner, following established steps of service.
- Delivers drinks promptly and professionally; maintaining safe/responsible alcohol service and sanitation standards. Follow-up with guests periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure any questions about allergens are answered and all special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
- Promotes a clean, safe and neat work environment for guests.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor or manager.
- Ensures that the club is properly set up prior to and after each event; keeps the area clean and neat while following the company’s sanitation standards.
- Performs other duties as assigned.
Benefits
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
