Server | Part-Time | Hippodrome

Oak View Group•Baltimore, MD

4h•$15

About The Position

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview The Server is responsible for providing exceptional food and beverage service to guests of the Hippodrome Theatre Café. This role ensures a welcoming, professional, and efficient dining experience before shows, during intermissions, and at special events. Servers will deliver attentive service, maintain a clean and organized environment, and represent the hospitality standards of the Hippodrome Theatre. This role will pay an hourly rate of $15.00 and is tip eligible Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Requirements

Prior serving/wait staff experience in a restaurant, café, or hospitality environment preferred.
Strong customer service and communication skills.
Ability to multitask and work in a fast-paced environment, especially during peak show times.
Professional appearance and demeanor.
Must be able to stand and walk for extended periods and lift up to 25 lbs.
Availability to work evenings, weekends, and holidays based on theatre performance schedules.
Must be 18 years of age or older (21+ preferred for alcohol service).
Knowledge of food safety practices and responsible alcohol service (TIPS or similar certification preferred).

Responsibilities

Greet and seat guests promptly and courteously.
Take food and beverage orders, ensuring accuracy and timely entry into the POS system.
Deliver orders efficiently while maintaining quality presentation and service standards.
Provide knowledgeable recommendations about menu items, specials, and beverages.
Monitor guest satisfaction, respond to requests, and resolve issues promptly or escalate to management.
Handle payments accurately and process transactions according to company procedures.
Maintain cleanliness and organization of tables, dining areas, and service stations.
Assist with setup and breakdown of dining areas before and after service.
Follow all food safety, sanitation, and health guidelines.
Support team members and management as needed to ensure smooth café operations.